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1. Introduction

Universal Express values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

• Name, phone number, and address
• Sender and receiver shipment details
• Email address (if provided)
• Payment and transaction details
• Website usage data (cookies, IP address)

3. How We Use Your Information

• To process and deliver shipments
• To provide tracking updates
• To communicate with customers
• To improve our services
• To comply with legal obligations

4. Sharing of Information

We may share your information with:

• Courier and logistics partners
• Payment service providers
• Government authorities (if required by law)

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic.

7. Data Retention

We retain your data only as long as necessary for business or legal purposes.

8. Your Rights

• You can request access to your data
• You can request correction or deletion
• You can opt-out of communications

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age.

11. Changes to Privacy Policy

We may update this policy at any time. Continued use of our services means acceptance.

12. Contact Us

Universal Express
City Palace, 61 UGF, Chauri Sadak, 141008
📞 +91 98880 67321